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Premier - SoundStructure C12 - 1YR
SKU: PSC-2090 Mfg.Part: 4870-00348-112
Lease Option( $18.65 /month)

Extended service agreement 
advance parts replacement 
1 year 
business hours 
response time: NBD 
for SoundStructure C-Series C12 
Telephone technical support - Monday through Friday, or per agreement 
Access to high-level engineering expertise to resolve complex technical problems 
Advance parts replacement - provides expedited replacement of all covered, failed hardware parts 
Software updates and upgrades to correct errors or to enable new features and product functionality 
Unlimited access to the extensive online KnowledgeBase 
Access to Polycom's interactive video test facility - 24 hours a day, 365 days a year 

Class of Equipment: Video conferencing devices 

Miscellaneous (CDW)
Compatible With: Polycom SoundStructure C-Series C12 

 Brand: Polycom 
Compatibility: PC 
Manufacturer: Polycom Services 
Packaged Quantity: 1 
Product Line: Polycom Premier 

Support Details Full Contract Period: 1 year 
Support Details Location: Shipment 
Support Details Service Included: Advance parts replacement 
Support Details Type: Extended service agreement 
Support Details Service Included: Inspection 
Support Details Service Included: Phone consulting 
Support Details Type: Technical support 
Support Details Service Included: Web knowledge base access 
Support Details Type: Product info support 
Support Details Type: New releases update 
Support Full Contract Period:1 year 

Service & Support
Location: Shipment 
Response Time: Next business day 
Service Availability: Business hours 
Service Included: Advance parts replacement 
Type: Extended service agreement 

Service & Support Details
Response Time: Next business day 
Service Availability (Hours a Day): Business hours 
Service Availability (Days a Week): Monday-Friday 
Service Availability (Days a Week): Monday-Sunday 
Service Availability (Hours a Day): 24 hours a day