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VIVO'S SUPPORT SERVICES

Helping teams get back to doing what they do best fast

YOUR ONE-STOP SHOP

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Consolidated support makes maintaining your technology easy.

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Improve user adoption with custom trainings, how-to videos, and guided tutorials to help your teams #CollaborateBetter.

Get real-time technical support during go-live with Vivo's Hypercare services so projects stay on schedule.

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Most unified communications solutions are made up of technology from multiple brands. When things go wrong, instead of spending time and resources trying to diagnose the problem, let Vivo consolidate your list of numbers to call by providing you with end-to-end support.

OUR IT SUPPORT SERVICES

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VIVO CARE

From technical troubleshooting to hardware repair and replacement, Vivo Care consolidates your technical support for fast fixes when stakes are high.

HYPERCARE

Vivo's Hypercare service provide organizations with on-site technical support during go-live to ensure launches go smoothly and unexpected problems are resolved fast.

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ADOPTION SERVICES

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GUIDED TUTORIALS

Let us help guide your teams through your organization's workflows with our customized step-by-step instructions.

HOW-TO VIDEOS

Increase user adoption with custom-made How-To Videos that show how to use your new solution.

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TRAINING

For comprehensive learning, Vivo offers live on-site and remote trainings so your teams can learn together.

LOOKING FOR A NEW SOLUTION?

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With Vivo's Technology Assessment, our industry experts provide product recommendations tailored to your organization's needs.

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Get 10+ hours of live, expert-led workshopping to find, test, and evaluate the best solution for your organization.

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Consult with our experts to discover what collaboration technology can do for your organization.

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WANT TO LEARN MORE?